IT Governance A Manager's Guide to Data Security and ISO 27001 / ISO 27002

Information is widely regarded as the lifeblood of modern business, but organizations are facing a flood of threats to such "intellectual capital" from hackers, viruses, and online fraud. Directors must respond to increasingly complex and competing demand...

 The Practice of Project Management

Traditional project management has tended to focus primarily on the processes of managing projects to successful completion. But in today's highly competitive and fast-paced environment, it has become necessary to manage projects from their inception thro...

  Key account management a complete action kit

With a free CD ROM containing key account selection software and planning tools. Any organization's key accounts are its lifeblood. This highly practical book puts forward a unique yet simple planning methodology for identifying, obtaining, retaining ...

 Global Account Management A Complete Action kit of Tools and Techniques for Managing Key Global Customers

The prospect of true Global Account Management (GAM) looms large for many suppliers as their customer base grows larger and the world grows smaller. Even the experience and hard-learnt lessons of national Key Account Management may not be enough to ease t...

 Successful Project Management

Project management has become an area of interest in all types of organization and the skills required are recognized as highly desirable at all levels. The role of project manager requires maintaining a balance between the demands of the customer, projec...

 Develop Your Leadership Skills

Develop your Leadership Skills is John Adair's most accessible title on leadership. Full of exercises and checklists, it can help to boost confidence levels and guide and inspire anyone on their journey to becoming a leader of excellence. Acknowledged ...

 Creativity in Public Relations

What is it that adds sparkle and life to a well-planned and implemented public relations campaign? It is the 'ah' factor: the brilliantly simple, but inspired creative idea. Creativity isn't just a gift that some possess and others others don't - it is a ...

 Human Capital Management Achieving Added Value Through People

Human Capital Management is a practical guide for HR practitioners and managers who want to improve business performance through effective people management. Demystifying the key concepts and practices of human capital management, this book will aid un...

 The Secure Online Business Handbook A practical Guide to Risk Management and Business Continuity

The web is an exciting but unstable place to do business. The potential rewards are high but so are the risks, and the effective management of these risks is likely to be the greatest business enabler/destroyer of the next decade. Risk to e-business acti...

 International IT Governance An Executive Guide to ISO 17799/ISO 27001

The development of IT Governance, which recognizes the convergence between business and IT management, makes it essential for managers at all levels and in organizations of all sizes to understand how best to deal with information security risks. Internat...

 Modeling, Identification and Control of Robots

Written by two of Europe's leading robotics experts, this unique book provides the tools for a unified approach to the modeling of robotic manipulators, whatever their mechanical structure. It covers the development of various mathematical models required...

 It governance A manager's guide to data security and BS 7799 / ISO 17799

The DTI's Information Security Breaches Survey (ISBS) in 2002 showed that the number of organizations suffering a malicious (as distinct from accidental) breach doubled to 44 per cent, in comparison with ISBS 2000. 78 per cent of large businesses suff...